Three plans. Both modules in every one.
ITSM and ITAM are not sold separately. What changes between plans is how many technicians work tickets and how many assets you track. Starter can start as a 30-day free trial.
Starter
A small IT team getting its service desk in order.
₹11,625/ month
- ITSM module — up to 2 technicians
- ITAM module — up to 250 assets
- Unlimited end users raising requests
- One-time tool configuration
- Support: 1 year or 90 hours
- 30-day free trial — the full plan, no card
Most chosen
Basic
A growing estate and a desk that runs shifts.
₹16,916/ month
- ITSM module — up to 4 technicians
- ITAM module — up to 600 assets
- Unlimited end users raising requests
- One-time tool configuration
- Support: 1 year or 90 hours
Pro
A full IT organisation with a thousand things to track.
₹22,834/ month
- ITSM module — up to 6 technicians
- ITAM module — up to 1,000 assets
- Unlimited end users raising requests
- One-time tool configuration
- Support: 1 year or 90 hours
In every planBoth the ITSM and ITAM modules · Unlimited end users raising requests · A one-time tool configuration · Technical and configuration support for 1 year or 90 hours, whichever comes first
Plan comparison
| Starter | Basic | Pro | |
|---|---|---|---|
| Monthly price (INR) | ₹11,625 | ₹16,916 | ₹22,834 |
| Technicians (ITSM) | Up to 2 | Up to 4 | Up to 6 |
| Assets tracked (ITAM) | Up to 250 | Up to 600 | Up to 1,000 |
| Free trial | 30 days | — | — |
| End users raising requests | Unlimited | Unlimited | Unlimited |
| Incident & service request management | Yes | Yes | Yes |
| SLA engine, escalation & working calendars | Yes | Yes | Yes |
| Change form & workflow builders, approval chains | Yes | Yes | Yes |
| Asset register, CMDB, QR labelling, DAV & PAV | Yes | Yes | Yes |
| Email-to-ticket & Outlook add-in | Yes | Yes | Yes |
| Entra ID SSO, AD / LDAP sync, MFA | Yes | Yes | Yes |
| Reports, Excel export & scheduled delivery | Yes | Yes | Yes |
| One-time tool configuration | Yes | Yes | Yes |
| Technical & configuration support | 1 yr / 90 hrs | 1 yr / 90 hrs | 1 yr / 90 hrs |
| On-premises deployment | Quoted | Quoted | Quoted |
Prices in Indian Rupees, billed monthly, exclusive of applicable taxes.
More than 6 technicians, or more than 1,000 assets?
Larger deployments, on-premises installations and bespoke configuration work are quoted individually. Tell us the shape of your IT organisation and we will come back with a number.